Ace Revenue Casino Group launched Slot Madness in 2010 as their top-of-the-line site for playing popular slots games. This skin reflects the excitement that we get from playing these games.
- US Players accepted
- Progressive jackpots
- Slot tournaments
- Limited banking options
- No mobile casino
- Long payout times
A typical online casino offering your favorite games like Baccarat, Blackjack, Slots, Sic Bo, video poker and video slots. Slot Madness welcomes US players. It promises unrivalled casino-style action and promotions. To find out if the site is talking smack or are good for their claims, we took to the casino games machines to test them.
Who is responsible for granting the license?
According to customer service, Slot Madness has a Costa Rica gambling license. This is not really a license, but rather a jurisdiction that allows online casinos conduct business as any other Costa Rica company. Support staff appeared hesitant to give the information that isn’t listed on the site.
This is especially suspicious since any casino that is reputable lists the licensing body they are licensed by on their website. The support stated that the company has licensing and offices in Australia, Canada, and the U.K.
This casino is relatively new and has a low membership. During peak hours, the site sees an average of 1k concurrent players. The site’s lower betting limits and game selection make it more appealing to intermediate and beginner players, as well as those who just want to have fun and not try to win big.
You can expect to find quite a bit of competition, but you still have a good chance of winning even small amounts from these tournaments.
Are there any restrictions on the US states?
Due to state gambling laws, players from these states cannot play at the moment: Maryland, Kentucky, Missouri, New York.
Slot Madness Banking Options
All balances and deposits are displayed in USD on this site for simplicity. Only a few withdrawal and deposit options are available. There are restrictions.
To get the complete range of banking details, we contacted customer service via live chat.
Accepted Debit and Credit cards include several types. Accept for all players: Visa, MasterCard, These prepaid cards can only be used by players who are not from the US.
International: American Express, MasterCard.
Only prepaid cards that accepts international transactions can be use by US player.
American Express: Min: $50, Max: $1000 per transaction
Western Union (US): 3 Business Day, Min Deposit $50, Max Deposit $1350/transaction
MoneyGram (US): Min Deposit $50, Max Deposit $1350/transaction
MoneyGram (US): 7-10 Business Days
Person2Person: Min deposit $50, Max deposit $1350/transaction
Neteller: Min Deposit $30, Instant
**daily limit of deposits is $5000 regardless of type of deposit.
What payment methods are available?
You can also use:
Max: $2,500 per week.
Based on the restrictions of your payout method, additional limitations may apply to the amount of payouts. With your payout method allowing for maximum weekly payments, large payments can be broken up into multiple smaller payments.
A $40 fee may be charged for every withdrawal, depending on whether the amount is paid or if a third party option is used. There are no guidelines or clear information on these fees. Customer support could not provide any clarity.
How long to pay out withdrawals?
Slot Madness is known for kind of sluggish pay-outs. There are three steps in the withdrawals of your winnings: Review, the Payment is Issued and finally, the Payment Received by your chosen withdrawal option. You can request withdrawals any day of your week, as long as you don’t exceed $2,500/week. You have two options when it comes to phase 1. Standard Approval or Express Approval.
Players who used a welcome match bonus greater than 100% or less than $200 can request express approval. These players will receive their request within three business days.
All other applicants are go through the standard approval process of 7-10 business days. Payments are sent within 10 business days after approval. There is an additional processing time depending on the pay-out method.
Here’s a summary of the pay-out time frame
- Standard Approval: 7-10 Business Days.
- Express Approval: 3 Business Day.
- Payment Issued Within 10 Business Days of Approval both for Express and Standard.
- Payment received:
Bank Transfer – 4-6 Business Days
Wire transfer & Neteller – 2 business days
- Only US Options: Check by Mail – Up to 2 weeks.
Selection of Games & Software
Slot Madness has just 100 games. This skin is perfect for intermediate and beginner players, as the selection isn’t overwhelming.
Most of the games have decent audio and graphic quality, but nothing extraordinary. This site offers everything, from table and slot tournaments, to progressive jackpots, to video poker.
As the name suggests, more than half of the games are slot games. These games allow you to wager as little as $0.05 or as much at a time, and even offer free play. With the exception of progressives, the average jackpot for slot games is less than $2,000
Four progressives are available with pots exceeding 1 million dollars. The quality of the slot games is unsurpassed by industry standards. You can play seamlessly on the site, or on the downloadable casino app.
These games have vibrant graphics that are similar to modern animation.
Video Poker & Table Games
You can choose from over a dozen table and video poker game options. Slot Madness has all your favorite games, including Baccarat and Let’em Ride. However, we noticed that there was not enough roulette in the game selection.
These games are not the most interesting thing on this site. It is difficult to look at the cards and tables for long periods of time because they are pixilated as 90s computer graphics. However, the performance is excellent with a quick response time and crisp sound to go along with the basic graphics.
Slot Madness offers only War, Keno and Sic Bo, so the specialty games are not worth mentioning.
Monthly slot tournaments are offered. If they are active players, members will be notified via email about any upcoming events. This casino requires that players use a password in order to gain access to the tournaments.
Only players with high skill and who are active on the site can receive the password. Tournament prizes can reach seven figures.
Games With Live Dealer & Mobile Casino Games
This site doesn’t offer live dealer games or a mobile casino app. These features are now standard on top-rated sites. This casino and software may be too new to have such features. These features may be offered as the NuWorks software improves and user base grows.
What software does this casino use?
NuWorks Casino Software powers the game selection. Although the company was founded in 2011, it has quickly become a popular choice for developers. Motly due to NuWorks’ affiliation with RealTime Gaming.
NuWorks offers a variety of slots games, including classic and video slots as well as progressive jackpots. Each game is unique and offers a high-quality gambling platform.
Which company verifies that the games are fair?
Gaming Labs Certified has verified that the games by NuWorks Gaming have fairness. Gaming Labs Certified is a third-party testing service that verifies online casinos are following fairness guidelines as set out by different governing bodies. This certificate is valid through 2018.
Slot Madness Customer Reputation
A site’s reputation cannot be overshadowed by bonuses or games. Transparency is key to the player’s experience. If a site takes the time to ensure that players are informed about all aspects of banking, bonuses and restrictions, it is clearly dedicated to providing the best gambling experience.
Slot Madness is a good example of Slot Madness. However, we believe they can improve but don’t think they are misleading players or hiding important information.
Is this company or site misleading for players?
There are only a few negative comments about Slot Madness and its parent company and the associated casinos. These include repeated complaints about slow payouts and split payments. This information isn’t available in the FAQ, banking section or client casino site. It is easy to get misled.
The payout time takes a long time, with a minimum of 15 days. Players based in the USA can expect to receive their payment within 30 days.
These details are listed on the site at the bottom under the Terms and Condition link. These claims are nothing more than players complaining that they didn’t read the rules of the casino before creating an account.
What are the customer claims handled?
If you feel the casino is cheating you, please contact Central Dispute System Corp. LTD through the link at bottom of this Slot Madness page. This third-party organisation is an intermediary between players and casinos in case of disputes.
They do not have legal power. Any dispute a player may have with the casino must be filed in writing in 14 days. The casino has the sole discretion to decide if and how it feels appropriate to compensate players. Their decision is final.
Slot Madness is a legitimate site?
There is no reason to believe that this casino may not be trustworthy and honest. Customers could complain easily if they had more information on the site. Also, customers should read the t&c before signing up.
What can we say overall about Slot Madness?
The site’s primary focus is on offering plenty of bonuses and promotions for its players. This site’s highlights include the no deposit bonus for new players, the no rules bonuses without rollover requirements and no maximum cashout. Although there is a limited game selection, the quality of, especially the most popular slots, is excellent.
We hope NuWorks Gaming, a newcomer to the industry, will find ways to improve the visuals of their video poker and table games in the future. This is if they want to be able to compete with bigger online casinos in terms of quality and game selection. The games are still responsive and play smoothly, which is the essence of the experience.
Overall, we weren’t impressed when testing the customer service or the information available to us. Support can be reached via email, phone or live chat 24/7. During peak hours, a chat agent or phone agentwill connect with you in less than three minutes. The responses to questions regarding banking information were unclear and the chat seemed scripted.
There is not much information in the FAQ section about banking details or any other aspects of the site. This is disappointing, considering that the banking options and restrictions are perhaps the most important information that players should have.
This online casino has many great features, including tournaments and basic VIP programs. It is still relatively young and we expect it to grow to provide more information and games to its customers.
Slot Madness is an excellent choice for online gambling.
Slot Madness is available to players in around 60 countries, including United States, United Kingdom, Netherlands, Austria, Argentina.
To play for real money, members must be at least 21 years old.
Email – [email protected]
Inaugurated in 2010.
Website – https://www.SlotMadness.com
Telephone: (877) 767-6920
Costa Rica Company in good standing: permitted to run online casino activities.